Roto-Rooter Plumbing & Drain Services

Johanna Shick

a year ago

Colton was great. He arrived earlier than expected, gave a fair price, had a nice even keel manner, communicated well, and remained calm, positive, and friendly even when the problem was more difficult to solve than expected. AND, he was able to get the drain clear and give suggestions for next steps. Excellent service. I'd have him back any time.

Katie Olson

a year ago

This is our second time using Roto Rooter to clean up water from underneath our house due to a kitchen line leak…both times they exceeded my expectations! Sebastian and Kevin were awesome! They were thorough, communicative & so nice! Definitely recommend!

Jared Sylvia

8 months ago

Marcus is a real one. More than a thousand dollars less than the next cheapest estimate (which goes to the company more than Marcus I'd assume), and the only one of three others (from other places) WHO ACTUALLY FOUND THE PROBLEM. Hella nice, super communicative. There's no way that it can be a pleasurable experience having someone fix your shit backed up bathtubs, but if it could be then Marcus would be the one to make it.

teenybug

10 months ago

Thomas was very friendly and professional. Used his cutting snake to clear the roots from our outflow main line. Smooth easy process. We live in country with a lot of trees, two old redwoods, 68+ years old are right near the line. Line is original (late 1950’s) so our 1st concern was about not damaging the line. Hydro jetting was suggested by another company, but after my research chose this less invasive method 1st. All clear now, excellent results. Last root clearing with Roto Rooter was in 2013.

Mark Solis

6 months ago

Was fast, super efficient & friendly, arrive on time, the clog was taken care of in minutes! No hassle, would definitely recommend to anyone who has a serious plumbing issue!

GOALS 2020

a year ago

Had a surprisingly positive experience with Kyle from Rotorooters. Although I hate having plumbing issues, Kyle made the whole process easy and painless. He made sure to get the things I needed to fix my leaking faucet, gave me advice, and stayed within the hour timeframe. Kyle is a tech that cares about clients and sees them as more than a paycheck is what brings business back to companies like Rotorooter. If I have issues like this in the future * knock on wood*. I will not hesitate to call Kyle and Rotor Rooters again.

Thea Smith

a year ago

From the start, our experience and interaction with Roto Rooter was exceptional!!!! And on a Sunday no less! From Sabrina who took our call, processed our details and assured us she was on it and would keep on it until we were taken care of to Rodney who very shortly thereafter drove into our community to make the initial assessment of our situation, we cannot say enough about this team and their work! We had a sewage trap for the entire mobilehome community backed up and flooding into our carport. When Marcus arrived a little while later, again on a Sunday afternoon, he immediately went to work jetting more than 100' of sewer line in a very old park. He was able to clear the blockage but wanted to ensure that he had done a thorough job...so Marcus and my husband walked the entire park to check ALL clean outs. He identified another blockage connecting to the main city line and went 200'+ to clear that one. He wasn't able to because the blockage was at the city line and only the city could clear it. Marcus was frustrated with this because he wanted to fix everything for us quickly. He actually gave us his phone number and said to call him directly as soon as the city clear the blockage. He would come back ASAP to finish clearing everything and ensure the system was working. He took this personally and we honestly felt like we had a dear old friend who just so happens to work at a Roto Rooter and was helping fix this awful issue on a Sunday afternoon because we're friends! I mean who does that?! We could not be more impressed and appreciative of Sabrina, Rodney and, our dear new friend Marcus!!! THE BEST!!!! THANK YOU ALL SO MUCH FOR JUST CARING!!!

Cat Patterson

8 months ago

Our plumber Thomas was the best... 24 years experience and very professional. He was honest and upfront about pricing from best case to worst case scenario. Thank goodness to his talented work he was able to fix our leak and the cost was doable! Thomas is very polite and gave me good advise for care and maintenance on our plumbing issue. Rotorooter was responsive and I got an appointment the next day with no problem. I am very satisfied with the company and the work that was done. I definitely would recommend and use them again. Thank you Rotoruter and Thomas!

sally rh

6 months ago

Marcus explained to me what was causing the problem on our water heater which he fixed and also explained to me which parts are still covered by the warranty. He was friendly, polite and very professional in every way. On the same day, he also checked our garbage disposal which needed to be replaced. I decided to buy the unit myself and he would come back to have it installed. Marcus did an excellent job on both water heater repair and garbage disposal installation. Thank you!

Morgan Moen

2 months ago

Oh, he was fantastic. Answered all my questions, my 6 year old’s too, of which there were numerous. Very friendly and extremely knowledgeable.